ParkMobile is looking for an engaging Client Support Specialist to join our growing team! As a Client Support Specialist, you will be responsible for providing professional support services to our external and internal clients and ensure a high level of customer satisfaction. It will be your job to determine client requirements and ensure that they are delivered in a timely fashion using a combination of technical tools and resources. You will be an integral member of the operations team working with others in the department and you will be expected to quickly develop proficiency with all ParkMobile products and tools which will allow you to deliver effective client service for all clients as well as be able to communicate seamlessly with team members within the client services department.
Skills & Requirements
We value our employees’ and are committed to their success. We are located in Midtown Atlanta near MARTA, a multitude of restaurants and within walking distance of the GA Tech Innovation Center. We offer competitive compensation and an extensive benefits package including paid time off, Company paid holidays, medical, dental and vision benefits, 401K match and company paid STD, LTD and Life Insurance. We strive to maintain a positive and fun environment for our employees, where people can learn and grow with the company.
ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America, helping millions of people easily find and pay for parking on their mobile device. The company’s technology is used in over 3000 locations across the country, including 7 of the top 10 cities as well as college campuses, airports and stadiums. People can use ParkMobile solutions to quickly pay for on-street and garage parking without having to use a meter or kiosk. Additionally, ParkMobile offers parking reservations at stadium venues for concerts and sporting events. Reservations are also available in metro areas, allowing people to drive into the city without having to worry about finding parking. ParkMobile was recently named by Deloitte as a Technology Fast 500 winner, recognizing the fastest growing technology companies in North America. For more information, visit parkmobile.io or @ParkMobile on Twitter.